We have a 30-day return policy, meaning you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be:

• Unopened and in the same condition that you received it

• In its original packaging

• Accompanied by the receipt or proof of purchase

How to Initiate a Return

To start a return, contact us at cs@supportsmartusa.com. Returns should be sent to the following address:
Surgical Shop

27 Orchard St

If your return is accepted, we will provide a return shipping label along with instructions on how to send your package. Items sent back without prior approval will not be accepted.

Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us immediately so we can evaluate the issue and resolve it.

For any questions about returns, email us at cs@supportsmartusa.com.